Communications Officer [CLOSED]

[This position closed on March 1st, 2019] GNDR is currently seeking a talented professional with impeccable attention to detail tdevelop and deliver a diverse range of internal and external communications for GNDR day to day communications, projects, campaigns and events, to a consistently high standard, whilst managing priorities to ensure a timely delivery of a busy workload. This is a full-time position.

Global Network of Civil Society Organisations for Disaster Reduction (GNDR)

Our Purpose

GNDR was established in 2007 as a voluntary network of civil society organisations, associations and individuals who are committed to working together, and engaging with partners and other stakeholders, to increase community resilience and reduce disaster risk around the world. The network is vibrant and fast growing, presently consisting of 850 member organisations in over 140 countries across virtually every geographical region of the world.

The network is supported by a small but effective secretariat team comprising of UK and regionally-based staff. The GNDR Secretariat serves as a “support entity” to the membership operating through a global hub in London and regional hubs in Africa, Asia and Latin America. The Secretariat is legally constituted as a UK charity with the main responsibilities of facilitating the development, coordination and implementation of strategy, work plans and budgets, including supporting the mobilisation of adequate resources.

As GNDR works grows in scale and impact, we are looking for a person with a natural ability to think, plan, prioritise and organise in a clear and structured way, flexibility and problem solving skills, capable of working in a flexible and dynamic environment, comfortable in cross-cultural communications, and strong presentation, communication and facilitation skills, with a willingness to learn and open to new ways of working. There is a unique opportunity to make a valued contribution to an innovative and rapidly growing civil society network. The selected candidate must be able to demonstrate a proven track record in the development and coordination of civil society networks and implementing capacity strengthening programmes.

GNDR's Strategic Objectives

GNDR's “Stronger Together” strategy 2016-2020 has three mutually reinforcing objectives:

  1. Increase the impact of civil society in influencing policies and practices at local, national, and international levels
  2. Enhance the collaboration capabilities of civil society and cooperation with other stakeholders
  3. Strengthen the creation, analysis and sharing of knowledge, information and practices

Main purpose of the role:

The Communications Officer is responsible for supporting the delivery of the network’s Communications Strategy, as well as staff and members, by ensuring the day to day development and delivery of a diverse range of internal and external communications of a consistently high standard to GNDR’s main audiences through our available channels, whilst managing his/her priorities to ensure a timely delivery of a busy workload.

Position in Organisation:

  • Responsible to the Communications Coordinator [CC]
  • Part of the Secretariat team and active participant in cross-team working groups
  • Works in close collaboration with all GNDR (London/Regional) Secretariat staff, Global Board, membership and project partners

Key Duties and Responsibilities

The remit of this post will cover the following core tasks and responsibilities:

  • 1. Support the implementation of GNDR communications strategy and associated annual work plan
  • 2. Write clear and effective copy and coordinate the sourcing of copy and media content for GNDR’s communications channels
  • 3. Maintain GNDR’s website and social media sites
  • 4. Foster a culture of inclusion by managing translation projects and interpretation support
  • 5. Training and supporting staff and users in communications platforms, tools and software used by the Secretariat and the network
  • 6. Involvement in the design and production of communications outputs and materials
  • 7. Support the implementation of the Learning strategy
  • 8. Provide communications support to GNDR campaigns and events
  • 9. Liaise with Programmes staff to provide communications support to projects
  • 10. IT support to staff.

Specific Duties

This is a hands-on job for a candidate comfortable working with little day-to-day supervision and capable of owning and delivering to a high standard on specific GNDR communications areas such as the website, social media, mailings, and project managing translation, among others.

1.Communications strategy and work plan

  • Support the Communications Coordinator [CC] in the dissemination, roll out and implementation of the Communications Strategy
  • Develop and maintain a yearly communications calendar
  • Provide generic advice and respond to queries on communications and branding to GNDR staff, Board and members
  • Support the CC to cultivate and manage media contacts and relations
  • Day to day management of communications volunteers
  • Contribute to the monitoring, evaluation and sharing lessons from communications activities
  • Respond to day to day queries from staff and members around communications

2.Writing and sourcing content

  • Write editorial content and commission content from others
  • Collate, edit and proofread content
  • Source relevant imagery and media for mailings, website postings and communications materials
  • Coordinate editing, translation, design and dissemination of our quarterly newsletter

3.Maintain GNDR’s website and social media sites

  • Coordinate the production of compelling, regularly updated website content
  • Coordinate editing, translation, design and dissemination of website content
  • Coordinate the production and posting of relevant fresh content for GNDR social media outlets
  • Occasionally, create and post items regarding to GNDR projects, events and campaigns
  • Maintain GNDR social media sites and respond to queries and messages
  • Support the CC in compiling analytics of web and social media use

4.Managing translation & interpretation

  • Manage translation projects around general communications to members
  • Liaise with translators and volunteers
  • Coordinate interpretation support to meetings, as required

5.Support use of communications platforms, tools and software

  • Contribute to the development of training materials around communications tools and software used by the network
  • Support staff and members in the use of the communications tools and software used by the network

6.Design and production of communications materials

  • Contribute to the development of design briefs for printed and/or digital materials
  • Liaise with designers and other providers to supply them with copy/media content
  • Coordinate with the GNDR team to discuss and decide on designs and drafts
  • Ensure a consistent use of GNDR branding at all times
  • Advise staff, members and providers on GNDR branding, as necessary

7.Support the implementation of the Learning strategy

  • Contribute to develop e-learning resources
  • Coordinate with Advocacy/Learning staff to develop knowledge management tools and communities of practice
  • Provide backstopping support to the implementation of the learning strategy
  • Help to test on-line tools to strengthen knowledge management / share learning and foster collaborative actions

8.Support campaigns and events

  • Support the development and delivery of specific communications events including our own conferences (e.g. Global Summit) and presentations at other events and forums (Global Platform, World Conference).
  • Provide communications support to the Programmes team on the development and implementation of campaign strategies
  • Provide core communications support to the Network Development team on the planning and delivery of regional and national events, campaigns and initiatives
  • Provide appropriate media and communications support to wider advocacy and engagement activities.

9.Liaise with Programmes staff to provide communications support to projects

  • Provide core communications support to staff of active projects e.g. CBDRM, Views from the Frontline
  • Contribute to develop mailings, guidance and resources for project partners and collaborators as well as members
  • Provide backstopping support to the implementation of projects

10. IT support to staff

  • Create Windows user accounts; get new staff ready by setting up a laptop and workstation, installing software and creating required email and cloud accounts for new members of staff.
  • Support staff with all types of IT-related queries.
  • Act as focal point of contact for communication support when CC is not available
  • Act as IT-Administrator when CC is not available, or as required.

Person specification

A complete person specification including attributes and skills considered essential and/or desirable, with regard to qualifications, experience, skills, abilities and personal qualities, pdfCommunications_Officer.pdf, including terms of employment.

Only candidates who are currently eligible
to reside and work within the UK should apply.

To apply

To apply, please email a letter and resume (CV) to This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject “Communications Officer”. Phone / Skype and/or face-to-face interviews will be arranged for short-listed candidates on a rolling basis. Only candidates chosen for interviews will be contacted.

Position will be held open until filled.


Please download the following for a list of specific duties and responsibilities, a detailed person specification of essential and desirable attributes/skills, as well as terms of employment:


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